Now Hiring
Returns Assistant
Manage returned goods and ensure customer satisfaction through accurate processing and organisation.
Multiple Locations
Full-time
Competitive hourly rate
Job Description
H&D Recruitment is currently hiring Returns Assistants to manage returned goods and ensure they are processed efficiently and accurately. You will play an important role in maintaining operational standards and customer satisfaction.
Key Responsibilities
- Inspect returned items for damage or defects
- Update system records for returns, exchanges, and refunds
- Process refunds or exchanges in line with company policies
- Ensure returned items are correctly stored or prepared for re-dispatch
- Maintain high levels of customer satisfaction through efficient and accurate processing
Requirements
- Strong attention to detail and accuracy when processing returns
- Excellent organisational skills and the ability to manage time effectively
- Ability to deliver a high standard of customer service during return processes
- Familiarity with return processes, stock management, and documentation systems
- Ability to work both independently and as part of a team in a fast-paced environment
Working Hours
Day Shift
Standard working hours for return processing
Evening Shift
Evening hours for returns and exchanges
Weekend Availability
Weekend shifts available based on operational demand
Flexible Hours
Varied shifts depending on operational requirements